Everything related to the patient profile, such as the first/middle/last name, birthday, gender, contact number, email address, address, are all stored inside the doctor’s account. 

To ensure security of the doctor’s records, the details can only be changed from the doctor’s end.

Updating the contact number and email inside the NowServing account will only affect the login details to load the account and have access to OTP via email when logging in.

Please tap the Messages tab at the bottom right of the NowServing app to notify the doctor/clinic of which contact information you need to be updated on their records.