Medical Certificate, Prescription RX and Document Verifications / Validations
If the doctor did not leave contact details on the document, please leave us a message at support@nowserving.ph with the following details and we'll get in touch with the doctor to retrieve their contact information for document verifications. D...
Unable to upload images on the NowServing app
If you see this notification or pop-up message, it may mean that certain apps are disabled to be used while using the NowServing app . Gallery, Camera, and Microphone access is required to upload images from the device How to update your permiss...
How to Get a Medical Certificate/Fit-to-Work Clearance?
If you're looking to get a medical certificate or fit-to-work clearance, you can check the doctor's profile to see if they offer these services or you may message the doctor after your booking request has been accepted. The cost of these services ...
Why card refunds are not immediate (and why your bank may not see it yet)
We understand how frustrating it can be to wait for a refund especially when you’ve already confirmed that the doctor or NowServing has processed it. Many patients contact us after a few weeks because their bank says the refund hasn’t appeared ye...
