If your consultation request has been accepted, you can send a message to your doctor and ask if you can reschedule your appointment.

Just go to the Messages tab and chat your doctor.


We recommend messaging your doctor at least 1-2 days before your original consultation to give them time to be able to see your request. 


If your doctor hasn't accepted your request, you may cancel the pending appointment and book for a new one. 

To cancel your pending consultation click here: Cancelling Consultations