Find Your Doctor on NowServing
Using NowServing
14 articles
How do I sign up for a NowServing account?
What device can be used for NowServing?
How can I send files to my doctor?
Installing NowServing on Huawei Devices
I Updated the Email and Mobile Number Inside No...
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Prescription & Medicine Delivery
4 articles
Where do I get my prescription?
How do I cancel the medicine delivery booking?
How do I use the Medicine Delivery feature on N...
How to Claim Your Weigh Now Starter Kit
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Online Consultations
1 article
Find Doctors that are available Now
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Appointments
6 articles
How do I cancel my consultation?
My doctor hasn't accepted my booking request ye...
How do I know if my consultation is confirmed o...
How can I reschedule my consultation?
I used the app before but I have questions abou...
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Healthcard
5 articles
Do you accept HMO/Healthcards?
How can I use my HMO for my consultations?
Why can't I book an online consultation using m...
How do I get LOA details from my HMO?
How to Book an Appointment using Kaiser Interna...
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Payments & Refunds
6 articles
How do I use my Senior Citizen/PWD discount?
How much is the consultation fee?
How do I get an Official Receipt for my consult...
How do I get a refund?
I already submitted the refund form but I still...
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Services and Partners
2 articles
Where Do I get a MediCard LOA?
How to Claim Your Weigh Now Starter Kit
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Others
3 articles
Medical Certificate, Prescription RX and Docume...
Unable to upload images on the NowServing app
How to Get a Medical Certificate/Fit-to-Work Cl...
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